District Technology Support Specialist - Level 1

 

 

Job Title:           District Technology Database Specialist 

Department:    Instructional Support

Reports to:      Assistant Superintendent

Classification:  Non-Exempt

Category:        Support Staff

 

Summary

This position will provide support and training for the end users of the database systems.  This duty requires the maintaining, managing, coordinating with various departments; expanding and implementing and maintaining the student data systems and data integrity; developing reports; serving as a liaison between the end user and the software vendor; and submitting multiple reports to the state and federal agencies requiring student data.

 

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

 

• Assists in the installation and testing of the student information system for the purpose of ensuring expected results before applying changes to end users.
• Communicates with district personnel, outside software vendors and contractors for the purpose of serving as a main point of contact for obtaining information, resolving problems and ensuring accurate management of student demographic data for the completion and submission of various mandated reports and information requests, including MOSIS and Core Data.
• Coordinates with district staff and departments for the purpose of ensuring the integrity and accuracy of student demographic data.
• Develops a variety of user support materials for the purpose of providing written reference, conveying information, and ensuring unified end user protocols.
• Maintains and manages user security for student data for the purpose of ensuring security and data integrity.
• Maintains student attendance data collection in coordination with district personnel for the purpose of ensuring compliance with state attendance regulations.
• Manages the SIS database for the purpose of achieving optimal use of student data and maintaining data integrity.
• Manages user accounts and access privileges for a variety of database systems in the district including Scholastic, Destiny and other student programs.
• Participates in the district technology team and projects, committees as a resource on SIS issues, district-wide department meetings, workshops and/or seminars for the purpose of communicating capabilities and/or accommodating district goals.
• Researches trends, products, equipment, etc. for the purpose of recommending procedures and/or purchases.
• Stays current on state and federal student data reporting requirements; district testing and assessment data requirements for the purpose of ensuring accurate and compliant data submission.
• Trains and supports district staff for the purpose of ensuring proper and efficient system usage and system changes.
• Assist administrators and other staff in the preparation of summer school.
• Testing/Assessment: Assume responsibilities for working with district administrators and counselors in setting up and maintaining state testing and record keeping as well as maintaining student assessment scores.
• Works with the district tech team staff on system integrity and maintenance functions for the purpose of ensuring student data security and access.
• Assist in troubleshooting basic LAN/WAN problems.
• Install, configure, and maintain technology devices in both stand-alone and/or network environment to include installing hardware, software and updates and virus software.
• Performs other duties as assigned.

Supervisory Duties

     None

 

Qualifications

1. Associate Degree or equivalent combination of education and work experience.
2. Possess valid Driver’s License and reliable transportation in order to support multiple locations in the district.

Skills and Abilities

 

Language

An individual who holds this position must have the ability to: Read and comprehend simple written and oral instructions, short correspondence and memos. Write short correspondence and memos. Communicate one on one and in small groups.

 

Reasoning

An individual who holds this position must have the ability to: Understand and follow verbal and written instructions. Occasionally solve problems involving concrete variables within standardized situations.

 

Soft Skills

Ability to work equally well in team or individual situations and to be self motivated to be successful in a minimally-supervised environment. Also possesses a willingness and strong ability to try and learn new skills as they become necessary.  

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An individual who holds this position: Is frequently required to stand, stoop, bend and kneel. Must have both close and distance vision. Must frequently lift or move up to 40 pounds.

 

Hearing

The employee must be able to hear a conversation in a noisy environment

 

Attendance

Consistent and regular attendance is an essential function of this position, occasional work required outside of normal working day hours.

 

Conditions and Environment

The work conditions and environment described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The individual who holds this position will regularly work in a school environment that is noisy and active. Occasionally the individual will be required to work outdoors for short periods of time.